Waymo is expanding its autonomous ride-hailing service to more cities in the county, including South San Francisco, Burlingame, Brisbane, Millbrae and San Bruno.
The Mountain View-based company launched rides for employees in parts of San Mateo County — mostly the northern part of the Peninsula — last May and expanded its public ride-hailing service to Daly City, Colma and Broadmoor in August. According to a Waymo press release, the recent expansion will also include more areas of Palo Alto and Menlo Park, as well as Los Angeles.
Sentiment toward autonomous vehicles has seemed to grow more favorably among many elected officials, who were previously concerned with the company’s alleged lack of communication with the county.
In April, San Mateo County Supervisor David Canepa said Waymo “has really stepped up their game” and that he is now a frequent user.
Millbrae Mayor Anders Fung said his main concern with Waymo’s recent expansion is whether it would be accessible for the city’s most vulnerable residents including seniors.
“Autonomous vehicles will certainly enhance traffic safety, and anything that is software based will only get better over time. In general, I am encouraged to see AV driving become more available,” Fung said. “I just want to make sure they’re affordable to seniors … especially those who require mobility assistance. That’s what I’m mostly interested in.”
He added that AV ride-hailing can also limit car accidents, including drinking and driving incidents, in addition to reducing congestion.
Between May 2024 and April 2025, according to data from the California Department of Motor Vehicles, there have been two collision reports involving Waymo in San Mateo County. One occurred in February in Brisbane, according to the report, however, the incident was minor and did not appear to be initiated by the Waymo car. The other occurred in South San Francisco in October and also did not appear initiated by Waymo. Statewide, about 45 collision reports involving Waymo have been reported to the DMV between August 2024 and April 2025.
“We all need to look at these things through a factual lens,” Fung said. “Anytime there is new technology, people are naturally concerned, but the statistics need to speak for themselves, and then people can make up their mind about it.”
But while AV ride-hailing vehicles can enhance transportation access for many, South San Francisco Councilmember James Coleman said he still has concerns over public safety and how it could affect Uber and Lyft drivers in the future.
“My biggest concern is how they react with emergency vehicles. We want to make sure the software is able to recognize those situations, and I’m not sure if it’s there yet, but the more you train the program the better it is,” Coleman said. “I don’t want us to be a testing ground, but I am cautiously optimistic.”
(2) comments
I would never get in one of those death traps.
Especially if Waymo’s get stuck in a protest such as in Los Angeles. Just in case one does dare to utilize a self-driving car, Waymo or not, carry a car window breaking and seatbelt cutting tool.
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