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Thanks for the reminder David! My husband and I and our staff always strive to welcome people when they walk in. A few years ago we thoroughly enjoyed a book translated from Japanese about a cafe where, if you sit in the right seat at the right time, and follow several other rules, you can go back or forward in time. Whenever someone comes through the door of that cafe there's a bell that rings which the narrator of the audio book voices as "Clang Dong." Then, cafe staff always say "HELLO WELCOME!" Since reading that book that has become our welcome to guests. It makes us smile thinking about the book and the habit is now impossible to break.

Craig, the book, referred to us a couple years ago by you and the continuing stories of the cafe are wonderful beyond the “Welcome” message. Uplifting on multiple levels. “Before the Coffee Gets Cold” by Toshikazu Kawaguchi.

While we are at it, can someone inform these stores, like Home Depot, to either silence their music choices or come up with something that is more pleasing. One manager told me that the music genre is selected by the employees. Shouldn't the customers be consulted instead of these transitory types that roam the islands without offering to help?

Or the excuse that "Corporate" dictates what we play and the volume. Ever tried to contact "Corporate?"