NEW YORK — Samsung’s latest phones feature big wraparound screens and lots of glass. They also appear to break more easily, according to tests run by SquareTrade, a company that sells gadget-repair plans.
The nearly all-glass design of Samsung’s Galaxy S8 and S8 Plus makes them beautiful, SquareTrade said, but also “extremely susceptible to cracking when dropped from any angle.”
Samsung had no comment.
The new phones have received positive reviews from the Associated Press and other outlets. Samsung says advanced orders for the S8 were 30 percent higher than that for the Galaxy S7 phones. The company didn’t release specific figures. The S8 starts at $750, which is about $100 higher than the S7.
SquareTrade said Monday that cracks appeared on screens of both the S8 and S8 Plus after just one face-down drop onto a sidewalk from six feet. The phones had similar problems when dropped on the backs and sides.
Unsurprisingly, both models did well in water-drop tests. The phones had some audio distortion, but that is typical and temporary. The S8 has water-resistance features.
SquareTrade didn’t test the phones’ battery, the source of problems that led to a recall of Samsung’s Galaxy Note 7 phone.
Keep the discussion civilized. Absolutely NO
personal attacks or insults directed toward writers, nor others who
make comments. Keep it clean. Please avoid obscene, vulgar, lewd,
racist or sexually-oriented language. Don't threaten. Threats of harming another
person will not be tolerated. Be truthful. Don't knowingly lie about anyone
or anything. Be proactive. Use the 'Report' link on
each comment to let us know of abusive posts. PLEASE TURN OFF YOUR CAPS LOCK. Anyone violating these rules will be issued a
warning. After the warning, comment privileges can be
revoked.
Please purchase a Premium Subscription to continue reading.
To continue, please log in, or sign up for a new account.
We offer one free story view per month. If you register for an account, you will get two additional story views. After those three total views, we ask that you support us with a subscription.
A subscription to our digital content is so much more than just access to our valuable content. It means you’re helping to support a local community institution that has, from its very start, supported the betterment of our society. Thank you very much!
(0) comments
Welcome to the discussion.
Log In
Keep the discussion civilized. Absolutely NO personal attacks or insults directed toward writers, nor others who make comments.
Keep it clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't threaten. Threats of harming another person will not be tolerated.
Be truthful. Don't knowingly lie about anyone or anything.
Be proactive. Use the 'Report' link on each comment to let us know of abusive posts.
PLEASE TURN OFF YOUR CAPS LOCK.
Anyone violating these rules will be issued a warning. After the warning, comment privileges can be revoked.