Editor,
I'm a BART-to-Caltrain transfer commuter who relies on the Peninsula extension to make my Caltrain connection at Millbrae.
Editor,
I'm a BART-to-Caltrain transfer commuter who relies on the Peninsula extension to make my Caltrain connection at Millbrae.
What I learned this week was: Relying on BART to operate according to its own schedule is a big mistake.
Saying that BART has a 94 percent on-time rate ("No quick solution for delays" in the Feb. 18 edition of the Daily Journal) is like measuring an airline's on-time rate by giving the same weight to puddle-jumper flights from Des Moines to Indianapolis as to the flights from San Francisco to Chicago. The right question to ask is: How many "riders" actually made their connections to buses or Caltrain? Judged by this metric, if my own daily experience is any indicator, the Millbrae extension is an unmitigated disaster. The only reason to ride as far as Millbrae is to connect with Caltrain, yet if you miss that connection, you're stuck half an hour waiting for the next train.
If BART can't operate trains according to its own timetable, it should publish a different timetable. Adding insult to injury, I stare at the "America's No. 1 Transit System" logo while sitting at the SFO station for 20 minutes while BART works out a "switching problem" week after week.
Armando Fox
Stanford
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