Couple in eBay harassment case sues company, ex-officials

The Natick residents, who run EcommerceBytes, an online newsletter focused on the e-commerce industry, say they were subjected to cyberstalking, death threats, bizarre deliveries, and in-person surveillance from company workers. They're seeking damages to be awarded by a jury.

"This has been an unbelievably difficult ordeal for my wife and I," David Steiner said. "Never did we imagine doing our jobs as journalists would lead to this. We want to protect the rights of reporters and their freedom of the press. We have endured enormous cruelty and abuse and feared for our lives. If this behavior can happen to us, it can happen to anyone."

In a statement Wednesday, eBay apologized to the couple and stressed that it fully cooperated with authorities during their inquiry.

"The misconduct of these former employees was wrong, and we will do what is fair and appropriate to try to address what the Steiners went through," the company said. "The events from 2019 should never have happened, and as eBay expressed to the Steiners, we are very sorry for what they endured."

Several former eBay employees were charged last June for their roles in the harassment campaign. At least five have already pleaded guilty.

Federal prosecutors have said the harassment included anonymous deliveries of items like live insects, a funeral wreath, and a bloody pig face Halloween mask to the couple's home. The employees also sent pornographic magazines with the husband's name on it to their neighbor's house and planned to break into the couple's garage to install a GPS device on their car.

"This was a determined, systematic effort by senior employees of a major company to destroy the lives of a couple in Natick all because they published content that company executives didn't like," then-U.S. Attorney for Massachusetts Andrew Lelling said at the time.