Please purchase a Premium Subscription to continue reading.
To continue, please log in, or sign up for a new account.
We offer one free story view per month. If you register for an account, you will get two additional story views. After those three total views, we ask that you support us with a subscription.
A subscription to our digital content is so much more than just access to our valuable content. It means you’re helping to support a local community institution that has, from its very start, supported the betterment of our society. Thank you very much!
Support the Peninsula’s only locally-owned newspaper. Subscribe!
Subscribing annually brings you big savings. We also offer monthly and weekly subscriptions.
Premium Subscription
As low as $8.25 per week
Premium Includes:
-- Access to the Daily Journal’s e-Edition: a digital replica of our daily newspaper including crossword puzzles, games, comics, classifieds and ads. You can download a digital replica of the Daily Journal for offline reading. You can also clip & download articles or images from the e-edition to share with others The most recent 90 issues are available at any given time.
-- Unlimited access to our award-winning online content
-- Commenting access on all stories as a valued member of the DJ community
-- NEW! Access to our online-only digital crossword puzzle. A new puzzle every day, seven days a week!
Support the Peninsula’s only locally-owned newspaper. Subscribe!
Subscribing annually brings you big savings. We also offer monthly and weekly subscriptions.
DJ Basic Subscription
As low as $5 per month
Basic includes:
-- Unlimited access to our award-winning online content
-- Commenting access on all stories as a valued member of the DJ community
What you're missing -- Additional features available only with the Premium level:
-- Access to the Daily Journal’s e-Edition: a digital replica of our daily newspaper including crossword puzzles, games, comics, classifieds and ads. You can download a digital replica of the Daily Journal for offline reading. You can also clip & download articles or images from the e-edition to share with others The most recent 90 issues are available at any given time.
-- NEW! Access to our online-only digital crossword puzzle. A new puzzle every day, seven days a week!
A traveler awaits their delayed luggage after United Airlines grounded flights due to a tech outage at Newark Liberty International Airport in Newark, N.J., Wednesday.
A disruption to a system housing United Airlines' flight information that delayed more than 1,000 flights and caused hundreds of flights to be canceled has been resolved, but travel disruptions continued into Thursday across the U.S.
The impacted system, called Unimatic, houses flight information that is fed to other systems including those that calculate weight and balance and track flight times, according to United. It's not clear what caused the problem, which was resolved late Wednesday. While residual delays were expected, United said its team was working to restore normal operations.
"Safety is our top priority, and we'll work with our customers to get them to their destinations," the Chicago-based airline said in an emailed statement.
United Airlines flights on major routes were grounded Wednesday because of a technology issue, and additional flight delays were expected into the evening, the airline said.
Jenny Billman said she and her husband were supposed to arrive back in Texas from a family vacation at 6:30 p.m. local time Wednesday. They didn't land in Dallas until around 10:30 a.m. Thursday, 16 hours after their scheduled arrival time.
She said they learned about the outage after already boarding their plane in Denver. They were on it for four hours before eventually getting off, and she said it became so hot in the plane that a child began to vomit repeatedly.
By 11 p.m., she said the airline called it and told passengers they had set up cots for them, but Billman said they got little sleep "because the entire time, there are announcements and they don't turn out the lights."
The communication breakdown was frustrating, she said.
Recommended for you
"I think it would have gone a really long way if a desk worker would say, 'I'm really sorry you guys are going through this.'"
About 35% of all the airline's flights on Wednesday were delayed and 7% — 218 flights — were canceled, according to FlightAware, a website that tracks flight disruptions.
By Thursday afternoon local Chicago time, 11% of United flights for the day were delayed and 5% were canceled. Around the same time, FlightAware reported 42 cancellations at Chicago O'Hare International Airport. All but one were United flights.
United's travel alert page noted flights to or from more than a dozen U.S. airports could be affected still on Thursday. That includes airports in Denver, Newark, Washington, Houston, New York, Los Angeles, Orlando, San Francisco, Honolulu and Guam, as well as some in Europe, such as London, Frankfurt and Munich. It was an improvement from earlier in the day, when the alert page said flights through Sunday might be impacted.
The system outage, as the company described it, lasted several hours Wednesday night, United said. It wasn't related to recent concerns about airline industry cybersecurity. United also apologized on social media to its customers and said it would pay for expenses such as hotels in some cases.
An alert on the Federal Aviation Administration website Wednesday said all United flights destined for Chicago were halted at their departing airports. Flights to United hubs at Denver, Newark, Houston and San Francisco airports also were affected.
The FAA said in a statement Thursday that it was in close contact with United and offering its support to help address their flight backlog.
Keep the discussion civilized. Absolutely NO
personal attacks or insults directed toward writers, nor others who
make comments. Keep it clean. Please avoid obscene, vulgar, lewd,
racist or sexually-oriented language. Don't threaten. Threats of harming another
person will not be tolerated. Be truthful. Don't knowingly lie about anyone
or anything. Be proactive. Use the 'Report' link on
each comment to let us know of abusive posts. PLEASE TURN OFF YOUR CAPS LOCK. Anyone violating these rules will be issued a
warning. After the warning, comment privileges can be
revoked.
Please purchase a Premium Subscription to continue reading.
To continue, please log in, or sign up for a new account.
We offer one free story view per month. If you register for an account, you will get two additional story views. After those three total views, we ask that you support us with a subscription.
A subscription to our digital content is so much more than just access to our valuable content. It means you’re helping to support a local community institution that has, from its very start, supported the betterment of our society. Thank you very much!
(0) comments
Welcome to the discussion.
Log In
Keep the discussion civilized. Absolutely NO personal attacks or insults directed toward writers, nor others who make comments.
Keep it clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't threaten. Threats of harming another person will not be tolerated.
Be truthful. Don't knowingly lie about anyone or anything.
Be proactive. Use the 'Report' link on each comment to let us know of abusive posts.
PLEASE TURN OFF YOUR CAPS LOCK.
Anyone violating these rules will be issued a warning. After the warning, comment privileges can be revoked.