Wag Hotels, the dog boarding and day care chain, has agreed to pay $150,000 to settle a civil lawsuit brought by the district attorneys of San Francisco, Santa Clara and San Mateo counties and the city attorney of San Francisco.
The lawsuit accused Wag Hotels of violating state and local laws regarding the reporting of dog bites.
Under the settlement, Wag Hotels agreed to create an animal welfare department and train employees on animal welfare, disease recognition and emergency response.
The company also agreed to retain video surveillance footage for certain animal welfare incidents and make detailed reports of bite incidents to local health authorities, according to the San Francisco District Attorney’s Office.
“Our pets are integral members of our families, and we want to ensure they are safe in boarding facilities,” San Francisco City Attorney David Chiu said in a press release.
For many of us, pets are members of the family,” District Attorney Brooke Jenkins said.
“When we drop them off at a boarding facility, we do so expecting that they will get the same level of care and attention that our human family members would receive,” San Francisco District Attorney Brooke Jenkins said. “This settlement helps ensure that Wag Hotels lives up to these high standards.”
The settlement requires Wag Hotels to set up a Playgroup Safety Program to monitor and adjust dog groups based on each dog’s energy level, size and temperament to prevent overcrowding and aggression.
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