Garret Thomas likens the morning mad dash alongside his fellow commuters frantic to make their transfer between rail agencies at the Millbrae train station to a chaotic battle scene from HBO’s hit television show.
“You have to do this ‘Game of Thrones’ racing up the escalator to get there,” said Thomas, who rides Bay Area Rapid Transit daily from San Francisco and gets out at Millbrae to jump on Caltrain for the final leg of his ride to San Carlos.
While Thomas tempers the occasional brutality of his trip with a dose of humor, unlike the show, the challenge he and many other commuters face is no fantasy.
The two rail agencies help Silicon Valley’s economic engine continue chugging by delivering tens of thousands workers to and from home to work while keeping countless cars off congested thoroughfares and even determining crucial development policy through offering transit-oriented opportunities.
But BART and Caltrain officials claim they are limited in their capacity to coordinate train stop times, resulting in frequent headaches for those facing tight transfer windows.
“It’s like every second counts,” said Thomas, 32, who may sit on the Millbrae train platform for another 30 minutes if he fails to complete the connection.
Rail commute veteran Brian Locicero, who takes Caltrain every day from South San Francisco to his app development job in San Francisco, recognized the struggle of those like Thomas as well.
Locicero, 43, who admits his single-line commute is preferable to many others, suggested “for everyone else, more coordination between transit stations” is in order.
Synching schedules?
While acknowledging such wishes are common, rail officials were reticent to offer much hope a fix is on the horizon.
“We are aware of the issue and it’s something that we will continue to work on. But right now it’s not the perfect situation,” said Caltrain spokeswoman Tasha Bartholomew. “The conversation has been had and we try to work with other agencies as best as we can.”
Bartholomew said essential functional hurdles exist which preclude BART and Caltrain from perfectly synching their service times at joint stops.
Caltrain conductors run trains along the Peninsula on a fixed timetable, said Bartholomew, while BART uses an automatic computer-operated system across the Bay Area which determines variables such as departure times and speed, said agency spokesman Jim Allison.
The core differences in the systems make it difficult to coordinate times, said Allison, despite officials’ efforts.
“BART has worked with Caltrain to some extent to ensure transfers at Millbrae Station are accounted for in our train schedule,” he said in an email.
Bartholomew shared a similar perspective, while noting the agencies’ attempts may leave customers still wanting.
“I definitely understand that feeling when you are trying to make a connection of when you miss a train how frustrating that can be,” she said. “We always try to keep the customer in mind.”
She added the room for improvement could be addressed through enhanced collaboration, and said officials are committed to having those talks.
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“I think that is something we have tried to do to the best of our ability, and that’s not to say we won’t keep trying,” she said.
For Thomas, such an effort would be greatly appreciated, considering the sizable amount of his time at stake.
One month a year commuting
On a good day when he makes his connection, with the walk included from his front door to the BART station in San Francisco’s Mission district, Thomas said he spends 90 minutes in transit one way. Extrapolating that out, he figures he spends the time equivalent to approximately one month of each year traveling to and from work.
While noting his experience may not be as bad as some drivers who plug slowly through packed Bay Area highways each day, Thomas’ struggles are compounded by his dependency on the train.
As an epileptic, his last three applications to land a driver’s license were denied due to the threat of him experiencing a seizure while behind the wheel. Thomas said he has no future plans to take the test again.
“I’m not going to be driving any time soon,” he said.
Looking forward, the producer for Peninsula TV said he hopes some of his transit troubles can be solved through electrification of the Caltrain tracks, which believes would bring system operations closer to rail systems in Japan he considers superior.
“I’m very much in favor of this moving ahead because it would benefit the entire Bay Area,” he said.
Bartholomew though was reluctant to guarantee electrification would cure all synchronization symptoms.
“Electrification is supposed to help in many ways and hopefully it can help in this way too,” she said. “But that remains to be seen.”
For Locicero, he would settle for Caltrain merely beefing up its service by putting more trains on the tracks.
“I only wish Caltrain was more frequent. I very much have to plan exactly when I’m coming and going,” said Locicero, who said his commute takes about an hour each way, including a drive from his home in northern South San Francisco to the station and roughly 20-minute walk to his office.
While he grants himself a time cushion for the drive because surface street traffic can be unpredictable, all things considered, Locicero acknowledged his existing commute is preferable to others he’s done previously or those of his East Bay colleagues.
“Overall, I think it’s a very good commute,” he said.
Locicero said the experience is improved through his efforts to clear his mind and meditate during the train trip — an experience some of his more battle-scarred fellow commuters would likely consider quite peaceful.
Of the "Three Root" causes of our automotive congestion...this article touches on #3
#1, over population and not much to be done there #2, Disassociation in location between bedrooms and jobs #3, Public Transportation systems are not good enough
Forcing folks who live in the East Bay to commuted from their bedrooms to their jobs here on the West Bay. Most by automotive, as public transportation isn't good enough
"Not good enough" has many asking what that means...ask them to name our public transit agencies...after 4 or 5...stop them and say that is the crux of it all...too many and there should be ONE master that all the rest report to.
As they are parochially only concerned with 'their' city/county, not the BayArea as a whole.
You can bet that if the highly paid directors would actually use Bart or Caltrain even if only occasionally to get a sense of what's going on something would be done.
Great photo, The commuters are crossing a live South Bound track and not even looking. It wasn't that long ago that a 79 MPH train blew through that station while passengers were getting on and off that train.
In 2017, Bart and Caltrain are "talking" about ways to improve connections. They're unspecified "hurdles" to overcome. As a passenger for years, I can attest to the utter disregard these agencies have for customers who require a connection to reach their destination. That's one thing. But don't act like it's been a priority or that you really care when facts speak otherwise. Clearly, the very highly paid directors of these agencies don't rely upon them for their own essential transportation.
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(5) comments
Bartholomew though was reluctant to guarantee electrification would cure all synchronization symptoms.
Of the "Three Root" causes of our automotive congestion...this article touches on #3
#1, over population and not much to be done there
#2, Disassociation in location between bedrooms and jobs
#3, Public Transportation systems are not good enough
Forcing folks who live in the East Bay to commuted from their bedrooms to their jobs here on the West Bay. Most by automotive, as public transportation isn't good enough
"Not good enough" has many asking what that means...ask them to name our public transit agencies...after 4 or 5...stop them and say that is the crux of it all...too many and there should be ONE master that all the rest report to.
As they are parochially only concerned with 'their' city/county, not the BayArea as a whole.
You can bet that if the highly paid directors would actually use Bart or Caltrain even if only occasionally to get a sense of what's going on something would be done.
Great photo, The commuters are crossing a live South Bound track and not even looking. It wasn't that long ago that a 79 MPH train blew through that station while passengers were getting on and off that train.
In 2017, Bart and Caltrain are "talking" about ways to improve connections. They're unspecified "hurdles" to overcome. As a passenger for years, I can attest to the utter disregard these agencies have for customers who require a connection to reach their destination. That's one thing. But don't act like it's been a priority or that you really care when facts speak otherwise. Clearly, the very highly paid directors of these agencies don't rely upon them for their own essential transportation.
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Keep the discussion civilized. Absolutely NO personal attacks or insults directed toward writers, nor others who make comments.
Keep it clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't threaten. Threats of harming another person will not be tolerated.
Be truthful. Don't knowingly lie about anyone or anything.
Be proactive. Use the 'Report' link on each comment to let us know of abusive posts.
PLEASE TURN OFF YOUR CAPS LOCK.
Anyone violating these rules will be issued a warning. After the warning, comment privileges can be revoked.