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EMERYVILLE -- Ask Jeeves, Inc., the Internet answer service, has said it will team up with two other companies to improve telephone-based help desks.
The company said Monday its service will let people call a company on the phone, ask a question and get a voice response from an Internet-based data warehouse.
The Emeryville-based service is expected to be offered to corporations to help them improve their customer-service and help-desk centers.
Ask Jeeves said it is teaming up with Nuance Communications, Inc., and General Magic, Inc., to provide the service, which should be available early next year.
Ask Jeeves executive Paul Wehrley said it will be the first voice-recognition service that lets people use natural language and a conversational style to ask questions and that it will be the same as talking to an actual person.
Ask Jeeves lets people retrieve information from the Internet by asking questions in plain English, rather than typing in key words.<
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Thomas Morgan said:
steve.claesson said:
Joining ICE and violating citizens constitutional rights in order to stay out of legal trouble is terrible advise.
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