SamTrans recently proposed to discontinue Route 295 bus service to Cordilleras Mental Health Center. This was announced as part of the Reimagine SamTrans project, which aims to address efficiency and equity issues throughout the SamTrans system. Removal of this stop would be an injustice to one of San Mateo’s most vulnerable groups, who face serious barriers to transportation mobility and who depend on the route for access to healthcare, economic and social opportunities.

SamTrans has dubbed this a “low ridership” route, but these data don’t tell the full story. Because they live in a congregate setting, residents selflessly — nay, heroically — abstained from riding for more than a year. The bus is now more essential than ever as residents recover from the impacts of the pandemic, and we expect that ridership will continue to increase.

SamTrans has an opportunity to continue to support Cordilleras as residents reconnect with their communities. If SamTrans truly cares about equity, it will continue serving Cordilleras residents.

As community members, you can help support this initiative by emailing reimagine@samtrans.com, calling 800-660-4287, or attending the next SamTrans Board Meeting on Wednesday, Dec. 1. The meeting will be 2 p.m. in the Edward J. Bacciocco Auditorium at 1250 San Carlos Ave.

Thank you for your support.

Rosa Ulloa

Kyla Valenti

Redwood City

On behalf of the Cordilleras Mental Health Center staff and residents

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(3) comments


This. leaving seniors saying only 30 riders on Beach park and combining two routes leaving kids possibly with no ride to school is detrimental to the whole reimagine bay area. Sam Trans get your act together. Do what your past manager and my personal family friend Jerry Haugh would want support his town leave the routes as they are. Don't ;eave the riders in the lurch of such a trite word reimagine your selves doing the right thing for towns and riders. Reimagine your selves and leave the riders alone with their rides..This scapegoat . Reimagine has got to go blame your selves for trite maneuvers punishing riders with no rides.

Cathy Baird

I know of people who have used the bus to get to work at the facility.


Rosa and Kyla, thank you for writing this letter, as I was not aware that SamTrans was considering cutting off this lifeline service. I have sent my email to the SamTrans board requesting that they do not stop what is already a fairly minimal service providing a connection between this remote location and the rest of the county.

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