Editor,

We have reached an all-time low in customer service. I called my provider (Verizon) to talk to a representative about my bill and after talking to several different recordings telling me to push different numbers for different things until I was finally told, if I want to talk to a real person, they were going to charge me a fee of $7 for that service. I think I’m going to start looking around for change.

Robert A. Nice

Redwood City

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(1) comment

JustMike650

Consumer Cellular is the best.

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