The Better Business Bureau (BBB) is a nonprofit organization that collects business reviews and complaints to help consumers make informed decisions. They also grade businesses on a scale of A+ to F based on their history of complaints, according to their website. Any business can become a part of the BBB, but not all businesses choose to do so. Here are five reasons why you should care about a company's BBB rating the next time you're considering doing business with them.

It's a Good Indicator of How a Company Treats Its Customers

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(1) comment

SMpool

Was this written by the BBB? It sounds like an ad for them. Years ago, my business was a member. They charge you a fee, and then sit by and watch if you have a completely erroneous complaint filed. You may respond, but they do nothing to help you and make no judgment even if the complaint is completely false or vindictive. Better to let YELP show potential customers the overall picture - they show all reviews, good and bad, so users may make a more informed decision.

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